Customer services
Overview
Works: | 6 works in 6 publications in 6 languages |
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Titles
Beyond the familiar : long-term growth through customer focus and innovation
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Key account management : tools and techniques for achieving profitable key supplier status
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The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
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The experience : the 5 principles of Disney service and relationship excellence
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Digital disciplines : attaining market leadership via the cloud, big data, social, mobile, and the internet of things
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Subjects