A profile of the hospitality industry
Stringam, Betsy Bender.

 

  • A profile of the hospitality industry
  • 紀錄類型: 書目-語言資料,印刷品 : 單行本
    作者: StringamBetsy Bender.,
    出版地: New York, NY
    出版者: Business Expert Press;
    出版年: c2021.
    版本: 2nd ed.
    面頁冊數: vi, 176 p.23 cm.;
    集叢名: Tourism and hospitality management collection
    標題: Hospitality industry. -
    標題: Food service. -
    標題: Tourism. -
    附註: Prevoius ed. 2016, and this ed. published in 2021.
    摘要註: "The book divulges how the hospitality product is different from other industries: part service and part product, produced and consumed simultaneously, and the role of the customer as part of the service process. The book explains how perishable inventory and labor intensity affect hotels, restaurants, and casinos. The author also reviews policies that promote or restrict tourism and travel, guest and employee safety, labor regulations, food safety laws, and requirements for accommodations for customers with disabilities."--Back cover.
    ISBN: 9781952538384
    內容註: Chapter 1. Introduction Chapter 2. How the industry operates Chapter 3. Industry organization and competition Chapter 4. Uniqueness of the hospitality product Chapter 5. Competitive strategies Chapter 6. Outside market forces Chapter 7. Challenges and opportunities for the industry.
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