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Organizational crisis communication
~
Frandsen, Finn
Organizational crisis communication
紀錄類型:
書目-語言資料,印刷品 : 單行本
作者:
FrandsenFinn,
其他作者:
JohansenWinni,
出版地:
London
出版者:
SAGE Publications;
出版年:
2017
面頁冊數:
xxii, 256 p.ill. : 25 cm.;
標題:
Crisis management -
標題:
Communication in management -
標題:
Communication in organizations -
附註:
Includes bibliographical references (p. 228-245) and index
ISBN:
9781446297063
內容註:
pt. 1. Dimensions of organizational crises, crisis management, and crisis communication. Living in a crisis society What is a crisis? Definitions and typologies Crisis management (I): general perspectives - from anticipation to resilience Crisis management (II): staged approaches - before, during, and after crisis Crisis communication (I): rhetorical and text-oriented approaches Crisis communication (II): strategic and context-oriented approaches Crisis communication across cultures pt. 2. Inside the rhetorical arena. The rhetorical arena: a new theoretical framework Consumers and citizens: emotions and social media News media: mediatization and crisis journalism Intermediaries: trade associations Managers and employees: inside the organization Epilogue - The future of organizational crisis communication: agendas for research, education, and practice
Organizational crisis communication
Frandsen, Finn
Organizational crisis communication
/ Finn Frandsen & Winni Johansen ; with a preface by W. Timothy Coombs - London : SAGE Publications, 2017. - xxii, 256 p. ; ill. ; 25 cm..
pt. 1. Dimensions of organizational crises, crisis management, and crisis communication. Living in a crisis society.
Includes bibliographical references (p. 228-245) and index.
ISBN 9781446297063ISBN 1446297063
Crisis managementCommunication in managementCommunication in organizations
Johansen, Winni
Organizational crisis communication
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What is a crisis? Definitions and typologies
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Crisis management (I): general perspectives - from anticipation to resilience
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Crisis management (II): staged approaches - before, during, and after crisis
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Crisis communication (I): rhetorical and text-oriented approaches
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Crisis communication (II): strategic and context-oriented approaches
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Crisis communication across cultures
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pt. 2. Inside the rhetorical arena. The rhetorical arena: a new theoretical framework
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Consumers and citizens: emotions and social media
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News media: mediatization and crisis journalism
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Intermediaries: trade associations
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Managers and employees: inside the organization
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Epilogue - The future of organizational crisis communication: agendas for research, education, and practice
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