建國科技大學圖書館 |

語系: 繁體中文

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

連鎖餐廳顧客背景特性與服務品質、服務補救滿意度分析-以中部古拉爵義式屋為...

劉愷愉

連鎖餐廳顧客背景特性與服務品質、服務補救滿意度分析-以中部古拉爵義式屋為例 = Analysis on the Relationship between Characteristics of Customers' Background and Their Satisfaction of Service Quality as well as Service Recovery of the Chain Restaurant - A Case Study on Cafe Grazie in the Central Region

紀錄類型:	書目-語言資料,印刷品 : 單行本
並列題名:	Analysis on the Relationship between Characteristics of Customers' Background and Their Satisfaction of Service Quality as well as Service Recovery of the Chain Restaurant - A Case Study on Cafe Grazie in the Central Region
作者:	蔡幸芳,
合作者:	張上唯,
合作者:	劉紘銘,
合作者:	郭政皓,
合作者:	劉愷愉,
出版地:	彰化市
出版者:	建國科技大學;
出版年:	2017
版本:	初版
面頁冊數:	38面圖、表 : 30公分;

連鎖餐廳顧客背景特性與服務品質、服務補救滿意度分析-以中部古拉爵義式屋為例 = Analysis on the Relationship between Characteristics of Customers' Background and Their Satisfaction of Service Quality as well as Service Recovery of the Chain Restaurant - A Case Study on Cafe Grazie in the Central Region
蔡, 幸芳

連鎖餐廳顧客背景特性與服務品質、服務補救滿意度分析-以中部古拉爵義式屋為例 = Analysis on the Relationship between Characteristics of Customers' Background and Their Satisfaction of Service Quality as well as Service Recovery of the Chain Restaurant - A Case Study on Cafe Grazie in the Central Region / 蔡幸芳等著 - 初版. - 彰化市 : 建國科技大學, 2017. - 38面 ; 圖、表 ; 30公分.

張, 上唯

連鎖餐廳顧客背景特性與服務品質、服務補救滿意度分析-以中部古拉爵義式屋為例 = Analysis on the Relationship between Characteristics of Customers' Background and Their Satisfaction of Service Quality as well as Service Recovery of the Chain Restaurant - A Case Study on Cafe Grazie in the Central Region
LDR:00804nam1 2200193 450 001 371967
005 20170807165801.0
010 0 $b 平裝 $d 新臺幣0元
100 $a 20170807d2017 m y0chib0901 e
101 0 $a chi
102 $a tw
105 $a
200 0 $a 連鎖餐廳顧客背景特性與服務品質、服務補救滿意度分析-以中部古拉爵義式屋為例 $d Analysis on the Relationship between Characteristics of Customers' Background and Their Satisfaction of Service Quality as well as Service Recovery of the Chain Restaurant - A Case Study on Cafe Grazie in the Central Region $f 蔡幸芳等著
205 $a 初版
210 $a 彰化市 $c 建國科技大學 $d 2017
215 0 $a 38面 $c 圖、表 $d 30公分
314 $a 指導老師:林志重
328 $a 觀光系
681 $a 008
700 0 $a 蔡 $b 幸芳 $4 著 $3 284337
701 0 $a 張 $b 上唯 $4 著 $3 358009
701 0 $a 劉 $b 紘銘 $4 著 $3 358010
701 0 $a 郭 $b 政皓 $4 著 $3 249455
701 0 $a 劉 $b 愷愉 $4 著 $3 358011
801 0 $a tw $b CTU $c 20170807 $g CCR