建國科技大學圖書館 |

語系: 繁體中文

說明(常見問題)

圖書館個人資料蒐集告知聲明

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Chief customer officer 2.0 : how to ...

~

Bliss, Jeanne

Chief customer officer 2.0 : how to build your customer-driven growth engine

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	how to build your customer-driven growth engine
作者:	BlissJeanne,
出版地:	[San Francisco, California]
出版者:	Jossey-Bass, a Wiley imprint;
出版年:	2015
版本:	Completely revised and expanded
面頁冊數:	xvi, 271 p.ill. : 24 cm.;
標題:	Customer relations - Management -
標題:	Industrial management -
附註:	Includes index
ISBN:	9781119047605
內容註:	Chief customer officer role clarity -- Unite leadership to achieve customer-driven growth -- Competency one: honor and manage customers as assets -- Competency two: align around experience -- Competency three: build a customer listening path -- Competency four: proactive experience reliability & innovation -- Competency five: one-company leadership, accountability, and culture -- Staging the work -- Establishing and filling the chief customer officer role

Chief customer officer 2.0 : how to build your customer-driven growth engine
Bliss, Jeanne

Chief customer officer 2.0 : how to build your customer-driven growth engine / Jeanne Bliss - Completely revised and expanded. - [San Francisco, California] : Jossey-Bass, a Wiley imprint, 2015. - xvi, 271 p. ; ill. ; 24 cm..
Chief customer officer role clarity -- Unite leadership to achieve customer-driven growth -- Competency one: honor and manage customers as assets -- Competency two: align around experience -- Competency three: build a customer listening path -- Competency four: proactive experience reliability & innovation -- Competency five: one-company leadership, accountability, and culture -- Staging the work -- Establishing and filling the chief customer officer role.
Includes index.
ISBN 9781119047605ISBN 1119047609
Customer relationsIndustrial management -- Management

Chief customer officer 2.0 : how to build your customer-driven growth engine
LDR:01112cam0 2200217 4500 001 360088
009 ocn898162805
010 1 $a 9781119047605 $b hbk. $d NT915
010 1 $a 1119047609 $b hbk.
100 $a 20160105d2015 k y0engy50 b
101 0 $a eng
102 $a us $b ca
105 $a a z 001yy
200 1 $a Chief customer officer 2.0 $e how to build your customer-driven growth engine $f Jeanne Bliss
205 $a Completely revised and expanded
210 $a [San Francisco, California] $c Jossey-Bass, a Wiley imprint $d 2015
215 1 $a xvi, 271 p. $c ill. $d 24 cm.
300 $a Includes index
327 1 $a Chief customer officer role clarity -- Unite leadership to achieve customer-driven growth -- Competency one: honor and manage customers as assets -- Competency two: align around experience -- Competency three: build a customer listening path -- Competency four: proactive experience reliability & innovation -- Competency five: one-company leadership, accountability, and culture -- Staging the work -- Establishing and filling the chief customer officer role
606 $a Customer relations $x Management $2 lc $3 267298
606 $a Industrial management $2 lc $3 22535
676 $a 658.8/12 $v 23
680 $a HF5415.5 $b B5652 2015
700 1 $a Bliss $b Jeanne $3 338299
801 0 $a cw $b CTU $c 20160105 $g AACR2

筆 0 讀者評論

館藏地: 出版年: 卷號:

館藏

期刊年代月份卷期操作說明(Help)

1 筆 • 頁數 1 •
1

典藏地名稱

館藏流通類別

期刊出刊日期 / 原館藏地 / 其他備註

364606

六樓西文書庫區

圖書流通(BOOK_CIR)

BOOK

658.812/B649

一般使用(Normal)

書架上

0

1 筆 • 頁數 1 •
1

評論

新增評論分享你的心得

建立或儲存個人書籤

書目轉出

取書館別

變更密碼

登入