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Human resources management in the ho...

Hayes, David K.

Human resources management in the hospitality industry

紀錄類型:	書目-語言資料,印刷品 : 單行本
作者:	HayesDavid K.,
其他作者:	NinemeierJack D.,
出版地:	Hoboken, NJ
出版者:	John Wiley & Sons;
出版年:	c2016
版本:	2nd ed.
面頁冊數:	xix, 298 p.ill. : 29 cm.;
標題:	Hospitality industry - Personnel management -
電子資源:	http://catalogimages.wiley.com/images/db/jimages/9781118988503.jpg
附註:	Includes bibliographical references and index
摘要註:	"Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities. "--Provided by publisher
ISBN:	978-1-118-98850-3

Human resources management in the hospitality industry
Hayes, David K.

Human resources management in the hospitality industry / David K. Hayes, Jack D. Ninemeier - 2nd ed.. - Hoboken, NJ : John Wiley & Sons, c2016. - xix, 298 p. ; ill. ; 29 cm..
Includes bibliographical references and index.
ISBN 978-1-118-98850-3ISBN 1-118-98850-7
Hospitality industry -- Personnel management

Ninemeier, Jack D.

Human resources management in the hospitality industry
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330 $a "Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities. "--Provided by publisher
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