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Service systems management and engin...

Chang, C. M. (1935-)

Service systems management and engineering : creating strategic differentiation and operational excellence

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	creating strategic differentiation and operational excellence
作者:	ChangC. M., 1935-
出版地:	Hoboken, N.J.
出版者:	John Wiley & Sons;
出版年:	c2010
面頁冊數:	xxx, 690 p.ill. : 25 cm.;
標題:	Management information systems -
標題:	Service industries - Information technology -
標題:	Systems engineering -
附註:	Includes bibliographical references and index
ISBN:	978-0-470-42332-5

Service systems management and engineering : creating strategic differentiation and operational excellence
Chang, C. M.

Service systems management and engineering : creating strategic differentiation and operational excellence / C.M. Chang - Hoboken, N.J. : John Wiley & Sons, c2010. - xxx, 690 p. ; ill. ; 25 cm..
Includes bibliographical references and index.
ISBN 978-0-470-42332-5ISBN 0-470-42332-3
Management information systemsService industriesSystems engineering -- Information technology

Service systems management and engineering : creating strategic differentiation and operational excellence
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