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Protecting main street : measuring t...

Lubin, Paul C.

Protecting main street : measuring the customer experience in financial services for business and public policy

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	measuring the customer experience in financial services for business and public policy
作者:	LubinPaul C.,
出版地:	New York
出版者:	Routledge;
出版年:	2011.
面頁冊數:	xvi, 109 p.ill. : 24 cm.;
標題:	Bank loans - United States. -
標題:	Consumer credit - United States. -
標題:	Financial institutions - Customer service. -
標題:	Mortgage loans - United States. -
附註:	Includes bibliographical references and index.
ISBN:	0-203-84198-0

Protecting main street : measuring the customer experience in financial services for business and public policy
Lubin, Paul C.

Protecting main street : measuring the customer experience in financial services for business and public policy / Paul C. Lubin. - New York : Routledge, 2011.. - xvi, 109 p. ; ill. ; 24 cm..
Includes bibliographical references and index..
ISBN 0-203-84198-0ISBN 0-415-99601-5ISBN 978-0-203-84198-3ISBN 978-0-415-99601-3
Bank loansConsumer creditFinancial institutionsMortgage loans -- Customer service. -- United States. -- United States. -- United States.

Protecting main street : measuring the customer experience in financial services for business and public policy
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