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People strategies for trainers : 176...

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Lucas, Robert W.

People strategies for trainers : 176 tips and techniques for

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	176 tips and techniques for
作者:	Lucas, Robert W.
出版地:	New York
出版者:	American Management Association,;
出版年:	c2005.
版本:	1st ed
面頁冊數:	xii, 212 p23 cm;
標題:	Interpersonal communication. -
標題:	Conflict management. -
標題:	Employees - Training of. -
ISBN:	0-8144-7261-3
內容註:	Defining the challenge -- Preparing for the inevitable --Communicating with a diverse audience -- Participants who speak English as a second language -- Participants withdisabilities -- Interacting with different generationallevels - Talkers -- Poor listener (interrupts/asks questionsalready answered) -- Shy participants -- Inconsiderate participants -- Show offs -- Experts -- Agitators --Revolutionaries -- Pessimists -- Autocratic or controllingparticipants -- Clowns -- Dis

People strategies for trainers : 176 tips and techniques for
Lucas, Robert W.

People strategies for trainers = : 176 tips and techniques for / Robert W. Lucas. ; - 1st ed. - New York : American Management Association,, c2005.. - xii, 212 p ; 23 cm.
Defining the challenge -- Preparing for the inevitable --Communicating with a diverse audience -- Participants who speak English as a second language -- Participants withdisabilities -- Interacting with different generationallevels - Talkers -- Poor listener (interrupts/asks questionsalready answered) -- Shy participants -- Inconsiderate participants -- Show offs -- Experts -- Agitators --Revolutionaries -- Pessimists -- Autocratic or controllingparticipants -- Clowns -- Dis.
ISBN 0-8144-7261-3
Interpersonal communication.Conflict management.Employees -- Training of.

People strategies for trainers : 176 tips and techniques for
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327 1 $a Defining the challenge -- Preparing for the inevitable --Communicating with a diverse audience -- Participants who speak English as a second language -- Participants withdisabilities -- Interacting with different generationallevels - Talkers -- Poor listener (interrupts/asks questionsalready answered) -- Shy participants -- Inconsiderate participants -- Show offs -- Experts -- Agitators --Revolutionaries -- Pessimists -- Autocratic or controllingparticipants -- Clowns -- Dis
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