語系
Heaton, Cherrill P.
概要
| 作品: | 0 作品在 1 項出版品 1 種語言 | |
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書目資訊
Managing quality service in hospitality : how organizations achieve excellence in the guest experience
by:
Ford, Robert C.; Heaton, Cherrill P.; Sturman, Michael C.
(書目-語言資料,印刷品)